{"product_id":"front-office-procedures-social-skills-and-management-9780750642309","title":"Front Office Procedures Social Skills and Management","description":"Designed for All Students of Hospitality and Tourism Management, the Second Edition of This Best-Selling Text Gives a Modern Approach to Front Office Operations and Management Using Realistic Scenarios Set in the Hotel Environment. Key Features of This Essential Text Include an User-Friendly Style of Writing and Accessible Page Layout, Which Enables Students to Use It As a Reference Book As Well As a Textbook; Updations in the Light of Recent Developments Such As Global Distribution Systems and the Internet; Greater Focus on Increasing Yield and Expansion of Vital Management Aspects Such As Staffing and Equipment; And, Additional Extended, Practical Exercise Material. \"Front Office\" Reflects the Importance of Different Features of the Receptionist's Work and is Divided Into Four Main Sections Procedural Aspects; Dealing With People; Increasing Yield; And, Management Aspects. \"Front Office\" is Ideal for Gnvq\/ Btec Students, Those Taking the Professional Exams of the Hcima, and for Und","brand":"Abbott P","offers":[{"title":"Default Title","offer_id":47051961139420,"sku":"017210","price":77.2,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/5376\/4572\/files\/9780750642309_jacket_img.jpg?v=1780508996","url":"https:\/\/www.vanschaik.com\/products\/front-office-procedures-social-skills-and-management-9780750642309","provider":"Van Schaik","version":"1.0","type":"link"}