MANAGING PERFORMANCE IN THE PUBLIC SECTOR

TOPICAL AND TAKING A BOLD STANCE IN THE CONTENTIOUS DEBATE SURROUNDING PERFORMANCE IN THE PUBLIC SECTOR, THIS NEW EDITION SHOWS READERS HOW PERFORMANCE THINKING HAS A SUBSTANTIAL IMPACT ON THE MANAGEMENT OF PUBLIC ORGANIZATIONS. THOROUGHLY REVISED AND UPDATED, THIS HIGHLY SUCCESSFUL TEXT, WRITTEN BY AN EXPERIENCED ACADEMIC AND PRACTITIONER IS PACKED FULL WITH A WEALTH OF NEW FEATURES. THESE INCLUDE MORE EXAMPLES AND CASES, FROM A VARIETY OF DIFFERENT SECTORS, INCLUDING, HOSPITALS, COURTS, SCHOOL AND UNIVERSITIES A WHOLE NEW CHAPTER ON THE DYNAMICS OF PERFORMANCE MANAGEMENT; ANSWERING THE QUESTIONS -- HOW DO PM SYSTEMS EVOLVE? WHICH EFFECTS WILL DOMINATE IN THE LONG RUN? MANY EXTRA RECOMMENDATIONS FOR MAKING PM ATTRACTIVE FOR MANAGERS. AN INFORMED AND UP-TO-DATE ANALYSIS OF THIS SUBJECT, THIS IS AN ESSENTIAL TEXT FOR ALL THOSE STUDYING, BOTH AT UNDERGRADUATE AND POSTGRADUATE LEVEL, PERFORMANCE MANAGEMENT IN THE PUBLIC SECTOR.